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Featured Posts

CXCX
Hello & Welcome to the CX CoP!
Mar 21, 2025

Hello & Welcome to the CX CoP!

We're so happy to build this community

Ishmael Interactive
Ishmael Interactive

Archive

Process OptimizationProcess Optimization
+2+2
The CX of MCP, LLMs, & APIs
May 17, 2025

The CX of MCP, LLMs, & APIs

How to actually gain efficiency from the new AI standard

Ishmael Interactive
Ishmael Interactive
Human-centered DesignHuman-centered Design
+6+6
Using user research to drive game experiences
May 09, 2025

Using user research to drive game experiences

How deep-dive user research drives better CX for gamers

Ishmael Interactive
Ishmael Interactive
Human-centered DesignHuman-centered Design
+4+4
Part 2: AI, Architecture, and Ontologies
Apr 29, 2025

Part 2: AI, Architecture, and Ontologies

A principles-based approach

Ishmael Interactive
Ishmael Interactive
Human-centered DesignHuman-centered Design
+1+1
AI, Architecture, and Ontologies
Apr 22, 2025

AI, Architecture, and Ontologies

Part 1, Solution Mirages

Ishmael Interactive
Ishmael Interactive
digital experiencedigital experience
+1+1
Reacting to the Federal CIO DX Announcement
Apr 15, 2025

Reacting to the Federal CIO DX Announcement

Efficiencies? Maybe. If they make digital management human-centered.

Ishmael Interactive
Ishmael Interactive
Resilience Resilience
+3+3
CX CoP 1: Monica Suber-Duffy talks wellness strategies in times of change
Apr 01, 2025

CX CoP 1: Monica Suber-Duffy talks wellness strategies in times of change

CXCX
Hello & Welcome to the CX CoP!
Mar 21, 2025

Hello & Welcome to the CX CoP!

We're so happy to build this community

Ishmael Interactive
Ishmael Interactive
Excellence and emerging trends in customer, digital, and user experience practices from the ex-feds at Ishmael Interactive.

Ishmael Interactive CX, DX, and UX News

Excellence and emerging trends in customer, digital, and user experience practices from the ex-feds at Ishmael Interactive.

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